Privacy Policy

1. Introduction

This Privacy Policy explains how Nationwide Auction Access LLC ("Company", "we", "our", "us") collects, uses, stores, and protects personal information when you access our website or purchase our services. This policy applies only to United States customers and business users.

By using our website, submitting information, or purchasing services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

• Full name
• Business or dealership name
• Email address
• Phone number
• Dealer license details
• Business registration documents
• Government issued identification (when required)
• Billing information
• Uploaded application documents
• Communications and support messages

Automatically Collected Data

• IP address
• Device type and browser
• Operating system
• Pages visited and interaction data
• Referral URLs
• Cookies and tracking technologies

3. How We Use Your Information

We process collected information for legitimate business purposes, including:

• Processing auction registration assistance
• Verifying eligibility for dealer-only platforms
• Identity verification and fraud prevention
• Providing customer support
• Communicating service updates
• Processing service payments
• Maintaining service security
• Complying with legal obligations
• Improving website performance and user experience

4. Legal Basis for Processing

We collect and process personal information under the following lawful bases:

• User consent
• Performance of a service agreement
• Compliance with legal obligations
• Legitimate business interests such as fraud prevention and service improvement

5. Sharing of Information

We may share your information with trusted third parties strictly as required to deliver services:

• Auction platforms for account registration processing
• Payment processors for billing
• Identity verification providers
• Cloud storage and hosting providers
• Government agencies when legally required

We do not sell or rent personal information to third parties.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Prevent fraud and enforce agreements

Retention periods may extend after account closure where required for compliance or dispute documentation.

7. Security Measures

We implement administrative, technical, and physical safeguards including encrypted transmission, restricted access controls, and secure storage practices. While we strive to protect your information, no electronic transmission or storage system can be guaranteed 100% secure.

8. Cookies & Tracking

We use cookies and tracking technologies to analyze usage, maintain sessions, prevent fraud, and improve services. You may disable cookies through your browser settings; however, some features may not function properly.

9. Communications & SMS Consent

By submitting your contact information, you consent to receive service-related communications via email, phone, or SMS regarding your application or account status. Message frequency varies. Standard carrier messaging rates may apply. You may opt out of non-essential communications at any time.

10. Your Privacy Rights

Depending on applicable U.S. privacy laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where legally permissible
• Opt out of certain communications

Requests can be submitted to support@nationwideauctionaccess.com and will be processed within a reasonable timeframe.

11. Children's Privacy

Our services are intended for licensed automotive professionals and adults over 18. We do not knowingly collect personal information from minors.

12. Data Breach Notification

In the event of a data breach affecting personal information, we will notify affected users as required by applicable laws.

13. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the website after updates constitutes acceptance of the revised policy.

14. Contact

For privacy-related inquiries or requests, contact: support@nationwideauctionaccess.com